Below are links to our frequently asked questions. Cannot find your answer? Ask us your question through our contact page.
What is the primary usage of Warm Tiles?
Warm Tiles® under floor heating system is a network of cables placed in the mortar just below your tile, marble, or slate floors to remove the chill.
What is the warranty on the product?
There is a fifteen (15) year limited warranty on EasyHeat Warm Tiles cables. Warranty details are provided in the instructions with each product or you may view our general warranty here.
What types of flooring may use a Warm Tiles system?
Warm Tiles is designed for marble, ceramic, concrete, tile, slate, paver (brick, stone, etc.), laminate and engineered wood* type floors, and ceramic tile floor heating. It is NOT designed for wood, carpet, linoleum, or vinyl tile floors. Warm Tiles cable MUST be embedded in “cementitious material” (e.g., mortar). *For use under engineered, floating wood floors only. Not approved for nail down installations.
How much height does a Warm Tiles system add to my floor?
Floors with heating systems installed are typically 3/16″ higher than those without heating cables.
What are the voltage, amps, and wattage requirements?
The Warm Tiles system is designed for 120V or 240V applications in North America. The current draw of the largest size cable is 10.7 amps. The system can be installed to dissipate either 12 Watts per square foot (when using the Standard 3″ spacing) or 16 Watts per square foot (when using the Alternating 3″/1.5″) spacing. The current draw of the largest size mat is 13.1 amps. The system is designed to dissipate 16 Watts per square foot.
How long does it take Warm Tiles to warm a floor?
From the time the cables are turned ON it usually takes about half an hour to 2 hours to warm the floor, depending upon floor material and thickness.
How warm can I expect my floor to get?
The surface temperature of the floor or heated tile depends upon several variables: the spacing between adjacent runs of cable, the depth from the cable to the tiles’ surface, the total thermal mass of the floor, and the temperatures of the room and area beneath the floor. For this reason, the temperature range will vary from installation to installation. Generally, Warm Tiles cables will warm a floor to a maximum of about 90°F.
Will there be enough heat for the entire room?
Warm Tiles is not designed as a primary heat source for any room.